ServiceNow’s Delete Jobs feature within the System Data Management module allows administrators to perform bulk deletions of records based on specific conditions. This feature helps maintain the cleanliness of your data by removing unnecessary or outdated records. In this article, we will walk through the process of creating a Delete Job to delete incident records…
ServiceNow Update Jobs are a feature of ServiceNow‘s System Data Management module that allows you to perform bulk updates on records in tables. This feature enables administrators to streamline data management and ensure data accuracy throughout the platform. In this article, we’ll go over how to use Update Jobs for a specific use case: updating…
Your ServiceNow Service Portal is often the first interaction users have with your IT services, making its design and aesthetics a key factor in user experience. One simple yet impactful way to enhance the visual appeal of your portal is by using custom fonts. In this article, we will walk you through a quick and…
Using Process Automation Designer to Configure Sequential Fulfillment of catalog Items in Order Guides Process Automation Designer in ServiceNow is like a digital tool that helps businesses create and manage their work processes. It’s kind of like a map where you can see all the steps of a task or project laid out visually. This…
Overview Column Level Encryption (CLE) is a free ServiceNow plugin that has evolved significantly over the years. Initially, it allowed encryption linked to roles, but it now provides a more mature approach that includes key lifecycle management and control over encryption methods. While the free CLE plugin offers powerful encryption options, there is also a…
Overview In ServiceNow, you might need to restrict incident access to records so that a specific group is visible. For example, we created a dispatch group and added members to it members of Dispatch group can only view incidents assigned to their own group or those where the assignment group is null. This article provides…
