Author: suhaib sayyad

Overview Column Level Encryption (CLE) is a free ServiceNow plugin that has evolved significantly over the years. Initially, it allowed encryption linked to roles, but it now provides a more mature approach that includes key lifecycle management and control over encryption methods. While the free CLE plugin offers powerful encryption options, there is also a…

Overview In ServiceNow, you might need to restrict incident access to records so that a specific group is visible. For example, we created a dispatch group and added members to it members of Dispatch group can only view incidents assigned to their own group or those where the assignment group is null. This article provides…